“Our Member Marketplace has been an invaluable asset for our Chamber and our membership. I highly recommend it to any Chamber or Association looking to bring additional value to their memberships.”
Staten Island Chamber of Commerce
Create an Online Member Community
Unlock a vibrant member marketplace that empowers your organization to spotlight your businesses like never before. Elevate your community, amplify your impact, and deliver additional value that makes membership indispensable.
Who can benefit from a Member Marketplace?
- Chambers of Commerce
- Local Government and Economic Development Groups
- Professional Associations
- Startup Accelerator Programs
- Nonprofits and Community Organizations
- Alumni Associations
- Small Business Networks and Co-ops
- Trade Organizations
- Event and Tourism Boards
Features and Benefits
Businesses have the capability to quickly create listings of their services, products, promotions, or events and post them live to the marketplace for other members and the general public to view.
Business Posts
Each week, users on the platform receive an automated email highlighting recent additions to the marketplace from businesses, along with links to explore each post further.
Users can choose to receive all posts or customize their preferences.
Automated Emails
The map displays all members on an interactive map, which can be filtered by category, affiliation, or zoomed into a specific location.
Each icon on the map is clickable, providing information about the business and a link to their profile.
Filterable Business Map
Businesses can set up Opportunity Alerts in their business profile to include any keywords that match their specific business.
When users make a request in the system, matching businesses receive a notification and can respond via private message.
Lead Generation Notifications
The request system designed to help users connect to the right businesses to meet their needs.
Users can submit a request with details on their needs. Users can post once and receive messages from several businesses.
User Requests
Direct messaging facilitates communication between users. This can be business-to-business or business-to-consumer.
Users can send a message about a specific listing or directly from a business profile.
Direct Messaging
To ensure a cohesive and professional look that aligns with your brand identity, the marketplace is branded to your organization, featuring your colors, logos, and links to match.
With a simple and clean design, this marketplace is visually appealing, easy to navigate, and highly effective.
Your Branding
The partner dashboard provides key metrics such as the number of businesses, total posts, engagement activities, link clicks, conversations started, leads generated, and more.
These insights enable organizations to demonstrate value to their members.
Analytics & Reporting
With this filter, users can easily sort through both the member directory and business posts based on available demographics and affiliations.
These can be customized by each organization.
Affiliations & Demographic Filter
Business have to opportunity to be featured, giving them enhanced visibility and recognition on the platform.
Display a special badge on their profile and posts. Their posts are also prioritized to show highest in the full list and rotate in a sidebar section.
Upgrade Featured Businesses
Example Marketplaces
Frequently Asked Questions
Q: How much time and effort is required to implement a Member Marketplace?
A: We understand that your time is valuable, so we’ve designed our platform to be quick and easy to implement with very minimal effort on your part. Most organizations are up and running in just a few days, if not sooner.
Q: How do we promote the platform to our members effectively?
A: We provide email templates, communication strategies, and best practices to help you effectively promote the platform to your members. Our goal is to ensure your members are aware of and excited about the new opportunities available to them. We’ll support you along the way.
Q: What kind of impact can we expect?
A: Our platform is built to deliver measurable results quickly, with clear metrics to track engagement and impact. For example, the Staten Island Chamber saw over 5,000 member interactions in the first six months using the Marketplace. The other impact is on your side, as your members are easily able to self-serve their posts without your assistance saving you time. You also benefit from opportunities for you to share some of their posts through your own communication mediums (email, social media, etc.).
Q: How does the free program work?
A: The marketplace platform is free because we’re committed to empowering organizations to help their member businesses connect easier online and support each other. By providing an accessible platform, we’re helping businesses grow, connect, and thrive together. We do offer add-on options for businesses if they would like to get more visibility on the marketplace and get access to advanced features, such as enhanced listing descriptions and videos.
